Inverter manufacturers often offer expensive customer support services because the clients hasn’ t any other chance to maintenance their machines. Also standard electronic repair workshops, which have no specific expertise in the sector, are not able to provide comprehensive assistance; this is why it often happens that an inverter keeps breaking down or is subject to malfunctioning because the system has not been appropriately designed or simply due to problems related to the installation or to the grid, which means that basic repair work on the electronic board has not had any long-term effect.
If you are dealing with the failure of an inverter, Sunergise will provide a professional and less expensive solution for your problems.
Sunergise consists of a team of experienced engineers and technicians in the area of plants and renewable energy sources. For years it has been providing photovoltaic installations to its clients for the purpose of helping them product energy in their homes and companies. Our mission has always been, and still is, to deliver a variety of solutions, advising our clients about the best available for them. Over the years Sunergise has also specialised in servicing to make sure that the investments by our clients yield the expected results. This is why we offer a variety of maintenance and repair services, now also accessible online.
we ask you to describe as accurately as possible what has happened and the machine’ s errors by filling in the repair order form (available in the Terms and Conditions section). As we receive these information we comunicate you if we can helpfull for your problem and what are the options. If you decide to send at your charge the inverter, as soon we receive them, we check its functionalities in our workshop and start the necessary diagnosys and repair work.
Based on diagnostic with specialized test bench, we start working. The process usually takes 15 working days and ends with a burn in complete test. The repair work is covered by a 6 month guarantee policy. Some inverter, such as the Aurora PVI 50 kw, Aurora PVI 55 kw, Aurora PVI 67 kw can be repaired with an easier way, flat rate and special warranty conditions.
to work out the most convenient shipment solution remember to inform us before you send the inverter and then to send us the shipment details.
The experience gained over the years building electrical and photovoltaic systems, repairing inverters and collaborating with the main Operation and Maintenance Italian operators makes us a reality that has the ability to quickly and effectively solve the normal and extraordinary management problems of a photovoltaic plant in Perugia.
Our company has the advantage of having a short and easy to activate structure with figures experienced in multinational companies. Our approach to the customer is to bring honesty and positiveness for a long-term collaboration.
we provide assitance and repair services for many brands, including: